To send a message, you first need to create a list and then add contacts to it. Create a list in the Messaging menu.

How to create a list

• Navigate to the Messaging menu
  
• Click on the Lists tab
• Then click Create list
  

• Enter the list name. Note that your list name is visible to your recipients if they manage their unsubscribe preferences. Make sure to choose an appropriate public-facing name for your list.
• If you would like to make this a dynamic list, tick the check box labeled 'Make this a dynamic list' and then select the segment you would like to use.

• Select the channel(s) for this list. If email is selected, choose the email address from the drop down menu (or add a new one).

• Click Save List. The new list will appear under the List tab.

Dynamic lists

A dynamic list is a list that has been created based on a saved segment.  

You cannot import or add contacts manually to a dynamic list. The dynamic list will update automatically based on the filters used to create the segment. Anytime a new contact meets the segment's filter criteria, they will be added to the dynamic list automatically. 

Related articles

Add contacts to a list

Create, rename or delete a segment

Most effective segments to drive ticket sales

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