Add contacts to a list

Modified on Wed, 21 Feb 2024 at 02:28 PM

To send a message, you first need to create a list and add contacts to it. You can add either new or existing contacts to a list.

Before you get started 

How to add contacts to a list

There are a few ways you can add contacts to a list:

Import contacts from a CSV file

  • Navigate to the Messaging menu
  • Click on the Lists tab
  • Search for the list you would like to add contacts to and click on it

  • Click on Import CSV file

  • Select the date format, add tags (optional)
  • Click Continue

  • Select the CSV file

  • Map the fields to the corresponding column headings in your CSV file, then click Continue. Time to import depends on the size of your file.

  • After, click Import

Add existing contacts to a list

  • Navigate to the Audience menu
  • Search or filter for contacts to add to the list
  • Select the contacts, which will reveal actions available (additional buttons above the table)
  • Click the Add to list button

  • Select the list you would like to add the contacts to from the drop down menu
  • Click Next

  • Select the messaging channel(s) for the contacts
  • Click Add contacts. Depending on the amount of contacts, it may take a few minutes to add them to the list.

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