To send a message, you first need to create a list and add contacts to it. You can add either new or existing contacts to a list.
Before you get started
- To add contacts to a list, you first need to create a list
How to add contacts to a list
There are a few ways you can add contacts to a list:
- Import contacts from a CSV file directly to the list via the Messaging menu, or
- Add existing contacts to a list via the Audience menu, or
- Create a sign up form, or
- Make the list a dynamic list
Import contacts from a CSV file
- Navigate to the Messaging menu
- Click on the Lists tab
- Search for the list you would like to add contacts to and click on it
- Click on Import CSV file
- Select the CSV file
- Map the fields to the corresponding column headings in your CSV file, then click Continue. Time to import depends on the size of your file.
- After, click Import
Add existing contacts to a list
- Navigate to the Audience menu
- Search or filter for contacts to add to the list
- Select the contacts, which will reveal actions available (additional buttons above the table)
- Click the Add to list button
- Select the list you would like to add the contacts to from the drop down menu
- Click Next
- Select the messaging channel(s) for the contacts
- Click Add contacts. Depending on the amount of contacts, it may take a few minutes to add them to the list.
Still need help?
Contact us at support@audiencerepublic.com
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