Moshtix to S3 for data ingestion

Modified on Fri, 03 May 2024 at 10:35 AM

This guide will help you configure a scheduled report within Moshtix to send your event data to Audience Republic.


Before You Get Started

  • Ensure you have:
    - An active Moshtix account with reporting access
    - An active Audience Republic account
  • Also make sure your Audience Republic Customer Success Manager has provided you with:
    • S3 Path
    • Access Key
    • Secret Key


How to configure a scheduled report within Moshtix

Step 1: Log In to Moshtix Control Room

  • Navigate to Moshtix and log in to your control room.

Step 2: Access Reports

  • Once logged in, go to Reports > Insights via the menu on the left-hand side.

Step 3: Explore All Reports

  • At the top of the page, click or tap Explore All

Step 4: Locate "Shared With Me"

  • A list of popular items will appear. Select the option called SHARED WITH ME.

Step 5: Choose Report Type

  • Select Purchasers by Ticket

Step 6: Click ‘Settings’

  • Locate the Settings button in the top right corner of the "Purchasers By Ticket" reports

Step 7: Name the Report

  • Give your report a name: Schedule > Name your schedule 


Step 8: Select Amazon S3

  • Choose Amazon S3 in the Where should this data go? section

Step 9: Enter Bucket Details

  • Input ar-integrations-moshtix into the Bucket field.

Step 10: Optional Path

  • Enter the path in the Optional Path field.

Step 11: Enter Keys

  • Input the Access Key and Secret Key.

Step 12: Select Region

  • Choose Asia Pacific (Sydney) - ap-southeast-2.

Step 13: Format Data

  • Set the data format to CSV

Step 14: Set Trigger

  • Choose Repeating Interval for the trigger

Step 15: Delivery Schedule

  • Set Deliver this schedule to Daily at 6am

Step 17: Apply Filters

  • Under Filters, set Booking Transaction Timestamp to is in the past 1 days

<aside> ⚠️ The above is extremely important. If this is not set correctly 0 data will feed across to us.

</aside>

  • Client for event is yes
  • Events is not blank
  • Order subscribers is any value



Step 18: Save and Test

  • Click Save All, then reopen the report and click Send Test

Step 19: Verify Data

  • Contact your Customer Success Manager to verify that the data has been successfully ingested.

By following these steps, you'll be able to set up a scheduled report in Moshtix that will automatically send data to Audience Republic, streamlining your event management process.



Still need help?

Contact us at support@audiencerepublic.com 


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