Moshtix to S3 for data ingestion

Modified on Fri, 26 Apr 2024 at 11:26 AM

This guide will help you configure a scheduled report within Moshtix to send your event data to Audience Republic.


Before You Get Started

  • Ensure you have:
    - An active Moshtix account with reporting access
    - An active Audience Republic account
  • Also make sure your Audience Republic Customer Success Manager has provided you with:
    • S3 Path
    • Access Key
    • Secret Key


How to configure a scheduled report within Moshtix

Step 1: Log In to Moshtix Control Room

  • Navigate to Moshtix and log in to your control room.

Step 2: Access Reports

  • Once logged in, go to Reports > Insights via the menu on the left-hand side.

Step 3: Explore All Reports

  • At the top of the page, click or tap Explore All

Step 4: Locate "Shared With Me"

  • A list of popular items will appear. Select the option called SHARED WITH ME.

Step 5: Choose Report Type

  • Select Purchasers by Ticket

Step 6: Click ‘Settings’

  • Locate the Settings button in the top right corner of the "Purchasers By Ticket" reports

Step 7: Name the Report

  • Give your report a name: Schedule > Name your schedule 


Step 8: Select Amazon S3

  • Choose Amazon S3 in the Where should this data go? section

Step 9: Enter Bucket Details

  • Input ar-integrations-moshtix into the Bucket field.

Step 10: Optional Path

  • Enter the path in the Optional Path field.

Step 11: Enter Keys

  • Input the Access Key and Secret Key.

Step 12: Select Region

  • Choose Asia Pacific (Sydney) - ap-southeast-2.

Step 13: Format Data

  • Set the data format to CSV

Step 14: Set Trigger

  • Choose Repeating Interval for the trigger

Step 15: Delivery Schedule

  • Set Deliver this schedule to Daily at 6am

Step 17: Apply Filters

  • Under Filters, set Booking Transaction Timestamp to is in the past 1 days

<aside> ⚠️ The above is extremely important. If this is not set correctly 0 data will feed across to us.

</aside>

  • Client for event is yes
  • Events is not blank
  • Order subscribers is any value



Step 18: Save and Test

  • Click Save All, then reopen the report and click Send Test

Step 19: Verify Data

  • Contact your Customer Success Manager to verify that the data has been successfully ingested.

By following these steps, you'll be able to set up a scheduled report in Moshtix that will automatically send data to Audience Republic, streamlining your event management process.



Still need help?

Contact us at support@audiencerepublic.com 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article