Alphanumeric in SMS Messaging

Before you get started

We are now taking on Beta customers for these features, please reach out to [email protected] for more information

• Make sure you have access to the Messaging Menu and SMS messaging
• The set up fee is $200 USD per subaccount
• The monthly account fee is $8 USD

How to send an Alphanumeric SMS message (Australia and Netherlands only)

Alphanumeric messages are a type of SMS message that uses a combination of letters and numbers to create a message. This type of message is often used for marketing campaigns, notifications, and alerts.

• Alphanumeric messages are available to clients based in Australia and the Netherlands

What you'll need for Alphanumeric SMS

• Please ask Customer Support for the Alpanumeric document to fill out
• You will also need to provide a copy of your ASIC registration or a copyright of your Australian trademark document 
• And share your alphanumeric ID (11 characters max)

Information required by your organization:

Pricing

How to send an Alphanumeric SMS

• Once this has been processed by your Customer Success Manager, go to New Message
• Select SMS Message
• In the From section, insert either your Sender ID or Mobile number
• Click Save as draft or prepare to send the SMS message
  

• You will have the option to add Multiple Sender IDs (use the drop-down menu)
• Please contact your customer success manager to add more Sender IDs; there is a monthly fee associated with this.

• Once selected, click Send Message

Still need help?

Contact us at [email protected]