How to prevent Gmail from clipping messages

Modified on Thu, 18 Aug 2022 at 03:02 PM

What happens when Gmail clips your email

Gmail clips emails that have a message size larger than 102KB, and hides the full content behind a "View entire message" link. The recipient then must click on the link to see the full message. 

How to prevent Gmail from clipping messages

Change the subject lines of your test emails

  • Gmail tends to combine emails with the same subject line into a single email. If you send several test emails for the same campaign, this can lead to the message becoming so large that Gmail clips the test email. For testing purposes, change the subject line or delete the previous test emails in your inbox, and then send the test email again.  

Remove the extra code created when you copy & paste content

  • If you pasted content from an outside source, such as a website or word processing program, then it is possible that extra, hidden formatting code was added to your campaign's underlying code. Paste as plain text to remove the formatting style used in the source. This will prevent unwanted code from getting added to your email.

Remove any unnecessary content

  • Emails are different from websites. Make sure you don't clutter the email with too much information. Keep it simple, yet engaging 

  • To determine the size of your sent email, send it to a test address.
  • Before you make any changes, we suggest that you duplicate the campaign 

  • When you change the size of a particularly large image, it does not reduce the size of the message. 600px to 650px is the best image size for email.

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