How to connect Universe

Modified on Fri, 19 Apr 2024 at 09:13 AM

Sync past, current and future events, ticket sales and customers every hour to Audience Republic with the Universe Integration.


Key Benefits

  • Sync all of your previous and upcoming Universe events, ticket sales and customers
  • Sync Universe segments to Message lists or Facebook Custom Audiences

To get started you need

  • A Universe account with future or past events.

How to connect Universe to Audience Republic

  • From your Account (bottom left) select Account Settings
  • Choose the Integrations tab
  • Click Connect Universe
  • A Universe dialog box will open, select Allow to connect your account

What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time
  • Contact data: Full name and email address
  • Auto sync frequency is 120 minutes

What data won't be synced?

  • Mobile number 
  • Date of birth
  • Country
  • State
  • City
  • Postcode
  • Tags
  • Marketing opt-ins: this integration cannot automatically add fans to message lists because it does not offer any kind of opt-in flag for marketing.

Still need help?

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