To send a message, you first need to create a list and then add contacts to it. Create a list in the Messaging menu.

How to create a list

• Navigate to the Messaging menu
  
• Click on the Lists tab
• Then click Create list
  

• Enter the list name. Note that your list name is visible to your recipients if they manage their unsubscribe preferences. Make sure to choose an appropriate public-facing name for your list.
• If you would like to make this a dynamic list, tick the check box labeled 'Make this a dynamic list' and then select the segment you would like to use.

• Select the channel(s) for this list. If email is selected, choose the email address from the drop down menu (or add a new one).

• Click Save List. The new list will appear under the List tab.

Search for a list

Please note: You cannot search for contacts within lists; only search for a list. To find contacts, go to Audience Manager.

How to check when your list was last updated

• To open the list, click on it.
• The time of the most recent update will be displayed under the title of the list name

Example:

Best practices for lists connected to signup forms

When collecting mobile numbers through your signup form, ensure that SMS is enabled for the corresponding list. Without SMS enabled, the data won't be imported into the list and will not appear when exporting.

For optimal results, we recommend enabling both email and SMS on all lists.

Related articles

Add contacts to a list

Create, rename or delete a segment

Most effective segments to drive ticket sales

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