Add contacts to a list

Modified on Wed, 21 Feb 2024 at 02:28 PM

To send a message, you first need to create a list and add contacts to it. You can add either new or existing contacts to a list.

Before you get started 

How to add contacts to a list

There are a few ways you can add contacts to a list:

Import contacts from a CSV file


  • Navigate to the Messaging menu
  • Click on the Lists tab
  • Search for the list you would like to add contacts to and click on it

  • Click on Import CSV file

  • Select the date format, add tags (optional)
  • Click Continue

  • Select the CSV file

  • Map the fields to the corresponding column headings in your CSV file, then click Continue. Time to import depends on the size of your file.

  • After, click Import


Add existing contacts to a list



  • Navigate to the Audience menu
  • Search or filter for contacts to add to the list
  • Select the contacts, which will reveal actions available (additional buttons above the table)
  • Click the Add to list button

  • Select the list you would like to add the contacts to from the drop down menu
  • Click Next

  • Select the messaging channel(s) for the contacts
  • Click Add contacts. Depending on the amount of contacts, it may take a few minutes to add them to the list.



Still need help?

Contact us at support@audiencerepublic.com 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article