How to connect Moshtix

Modified on Thu, 21 Nov at 1:23 PM

Automatically sync your past, current and future events, ticket sales and attendees every hour with the Moshtix Integration.


  • From your Account (bottom left) select Account Settings

  • Choose the Integrations tab

  • Click Connect Moshtix

  • Subscribe associated contacts to list: We recommend creating a new list for the opt-ins to sync to
  • Enter one of the following: your access token OR your username and password
  • Click Confirm



Head over to the Events menu to see your past and future Moshtix events. Please note that it may take a few minutes to fully sync your past attendee data.


How to pull API tokens from Moshtix 

Clients and Moshtix Administrators can create new keys directly from the Moshtix control room. API keys are used to retrieve data and perform actions in your Moshtix client account.

1) Log into the Moshtix Control Room HERE

2) Under 'Account' click 'API Keys' 

If you cannot see this option, contact your Moshtix client account manager by selecting 'Get Help' in the bottom left of your Moshix account.

3) Click 'Add Key' and enter a name for your new API key*

 

Add API Key.png

 *This name should be unique and easily identifiable, You may want to name the Key after the app or service you will be using with the Moshtix API. 

4) Click 'Create Key'

5) The Key is generated and can be copied directly to the clipboard to be pasted into the API set-up on the external platform / app.


Connect additional Moshtix accounts

You can also connect more than one Moshtix account to your Audience Republic account. 

Simply click on the drop-down menu > Add New Account


What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time, process refund data
  • Contact data: Full name, email address, Mobile number with country code, city, state, date of birth, gender
  • Auto sync frequency is instant
  • Historical sync limit is 24 months

What data won't be synced?

  • Event images
  • Processed refund data
  • Country
  • Tags
  • Webhook syncs

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. For Moshtix, 60% of orders will be synced. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.


Still need help?

Contact us at [email protected] 



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