How to connect Ticketbooth

Modified on Fri, 19 Apr 2024 at 09:37 AM

Before you get started

How to connect to Ticketbooth

To connect your account, please add the following credentials: 

  • Seller ID - this can be any name
  • Ticketbooth API Token

  • Once connected, your Ticketbooth events will appear in your Audience Republic account

What data will be synced?

Event data:

  • Name, date, time, event ID

Order data: 

  • ID, Orders, Price

Contact data:

  • Name, email address, mobile number (without country code), country, state, city

Auto sync Frequency is daily

Historical sync limit is 4 years

What data won't be synced?

  • Date of birth
  • Tags 
  • Gender
  • Event images - you will need to add images to your events 
  • Tour information
  • Refund data
  • No mobile country code
  • Cannot resync Full Event Data manually 
  • Cannot Resync events if they are deleted

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

Still need help?

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