How to connect to Tixr

Modified on Mon, 18 Sep 2023 at 01:25 PM

Learn how to connect Tixr with Audience Republic to build your audience. This will streamline your marketing efforts and grow your ticket sales.

Before you get started

You'll first need to obtain your Client Partner Key and Secret Key for your Tixr Group
*Please contact your Tixr Customer success manager to obtain these for your account. These credentials will be required below*

How to connect to Tixr

Go to Account Settings > Integrations

Find the Tixr Integration in the list and click Connect

Fill in your Client Partner Key and Secret Key provided by Tixr
Click Confirm

Once confirmed, the page will show "Your Tixr account is currently connected" which means your Tir Group is now connected.
Please note, the initial sync may take several hours to sync your data. Automatic syncs are also currently done on a daily basis.
To do a manual sync, head over to the Tixr integration ‘Manage’ page. The ‘Connect’ button above will change to ‘Manage’ upon successful connection of an integration.

Add another Tixr Group

If you would like to add another Tixr Group, go to the manage Tixr integrations page and click your account name - then in the drop-down, click "Add new account"

Field types that will be synced

Event data: name, date, ID, time
Ticket/order data: price, ID, purchase time
Contact data: Full name, email address
Auto sync frequency is daily
Historical sync limit is 90 days

Important information

Please note that the total sales for each event may appear different in your Audience Republic account as the sync includes the total ticket sales with service fees and taxes, whereas Tixr only includes the Order sale.

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