How to connect to Try Booking

Modified on Fri, 19 Apr 2024 at 09:50 AM

Sync your Try Booking contacts, orders and events to your Audience Republic account

Single account support 

Before you get started

Step 1: Setting up your API Key and Secret

  • Log into your Try Booking account: https://portal.trybooking.com/au/dashboard 
  • Click “Integration tools” on the right-hand side and go to “API Key Management” 
  • Under the API Key Management page, click on 'Generate new Token'

  • The API Key and Secret will appear, please copy them or write them down

  • Log into your Audience Republic account, in the Integrations menu, click on Try Booking and connect
  • Copy and paste these into the requested fields:

  • Once completed, select “Click Here” to copy the webhook URL for the next step. 
  • Then click Confirm

 

Step 2: Setting up Webhooks

The final part is to set up your webhooks. This is also required to ensure updates to events or orders come through into our system:

Example below:


  • You should now be all set up with Try Booking Webhooks as well!
  • If your account's connected, it will confirm "Your Try Booking account is currently connected" in your Audience Republic account:


  • You can also copy your Webhook URL now if you missed copying it previously.


How to disconnect your Try Booking account 

  • To disconnect the integration, go into your Try Booking account in Audience Republic, click on the Settings wheel on the top right-hand corner, select the option to 'remove connection'

What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time
  • Contact data: Full name, email address, mobile number with country code, country, city, and state 


What data will not be synced?

  • Date of birth
  • Gender
  • Tags
  • Cannot sync multiple ticketing accounts
  • Cannot resync events if they are deleted 
  • Cannot resync Full Event Data manually 


Still need help?

Contact us at support@audiencerepublic.com 


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