Sync your Try Booking contacts, orders and events to your Audience Republic account

Single account support 

Before you get started

• Make sure you have a Try booking account

Step 1: Setting up your API Key and Secret

• Log into your Try Booking account: https://portal.trybooking.com/au/dashboard 
• Click “Integration tools” on the right-hand side and go to “API Key Management” 
• Under the API Key Management page, click on 'Generate new Token'

• The API Key and Secret will appear, please copy them or write them down

• Log into your Audience Republic account, in the Integrations menu, click on Try Booking and connect
• Copy and paste these into the requested fields:

• Once completed, select “Click Here” to copy the webhook URL for the next step. 
• Then click Confirm

Step 2: Setting up Webhooks

The final part is to set up your webhooks. This is also required to ensure updates to events or orders come through into our system:

• Ensure you have copied the webhook URL from the 'Connect to Trybooking' modal.
• Go to the “Notify URL” page under “Integration Tools” https://portal.trybooking.com/au/integration/notify-url
• Paste the URL that was copied into the field
• Click save 

Example below:

• You should now be all set up with Try Booking Webhooks as well!
• If your account's connected, it will confirm "Your Try Booking account is currently connected" in your Audience Republic account:

• You can also copy your Webhook URL now if you missed copying it previously.

How to disconnect your Try Booking account 

• To disconnect the integration, go into your Try Booking account in Audience Republic, click on the Settings wheel on the top right-hand corner, select the option to 'remove connection'

What data will be synced?

• Event data: name, date, ID, time
• Ticket/order data: price, ID, purchase time
• Contact data: Full name, email address, mobile number with country code, country, city, and state 

What data will not be synced?

• Date of birth
• Gender
• Tags
• Cannot sync multiple ticketing accounts
• Cannot resync events if they are deleted 
• Cannot resync Full Event Data manually 

Still need help?

Contact us at [email protected]