How to connect to Humanitix

Modified on Wed, 15 May 2024 at 10:11 AM

Before you get started

  • Make sure you have a Humanitix account
  • You'll need to generate a Humanitix API Key, click HERE to create one
  • In your Humanitix account, go to Account > Advanced > Public API KEY
  • Click New Public API Key
  • Copy the API Key

How to connect to Humanitix

  • Log into your Audience Republic account
  • Got to Account Settings > Integrations
  • Find the Humanitix Integration and click Connect


  • Paste your API Key (provided by Humanitix) and enter an Account Name
  • Then click on Confirm

  • Wait for the page to display 'Your Humanitix account is currently connected' 

  • The ‘Connect’ button above will change to ‘Manage’ upon successful connection of an integration.
  • To do a manual sync, head over to the Humanitix integration ‘Manage’ page. 
    *Please note: Your events will take 5 minutes to sync to your Audience Republic account

What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time
  • Contact data: Full name, email address, mobile number
  • Auto sync frequency is daily

What data won't be synced?

  • Date of birth
  • Tags
  • Gender
  • Country
  • State
  • Postcode
  • City 
  • Cannot process refund data
  • Cannot resync Full Event Data manually
  • Cannot resync events if they are deleted
  • Cannot subscribe contacts to a specific message list

Still need help?

Contact us at

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article