Before you get started

• Make sure you have a Humanitix account
• You'll need to generate a Humanitix API Key, click HERE to create one
• In your Humanitix account, go to Account > Advanced > Public API KEY
• Click New Public API Key
• Copy the API Key

How to connect to Humanitix

• Log into your Audience Republic account
• Got to Account Settings > Integrations
• Find the Humanitix Integration and click Connect

• Paste your API Key (provided by Humanitix) and enter an Account Name
• Then click on Confirm

• Wait for the page to display 'Your Humanitix account is currently connected' 

• The ‘Connect’ button above will change to ‘Manage’ upon successful connection of an integration.
• To do a manual sync, head over to the Humanitix integration ‘Manage’ page. 
  *Please note: Your events will take 5 minutes to sync to your Audience Republic account

What data will be synced?

• Event data: name, date, ID, time
• Ticket/order data: price, ID, purchase time
• Contact data: Full name, email address, mobile number
• Auto sync frequency is daily

What data won't be synced?

• Date of birth
• Tags
• Gender
• Country
• State
• Postcode
• City 
• Cannot process refund data
• Cannot resync Full Event Data manually
• Cannot resync events if they are deleted
• Cannot subscribe contacts to a specific message list

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence, as we are a data aggregator and each ticketing platform has its own unique way of calculating and displaying ticket data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

Draft events

Still need help?

Contact us at [email protected]