How to connect to Humanitix

Modified on Wed, 15 May 2024 at 10:11 AM

Before you get started

  • Make sure you have a Humanitix account
  • You'll need to generate a Humanitix API Key, click HERE to create one
  • In your Humanitix account, go to Account > Advanced > Public API KEY
  • Click New Public API Key
  • Copy the API Key

How to connect to Humanitix

  • Log into your Audience Republic account
  • Got to Account Settings > Integrations
  • Find the Humanitix Integration and click Connect

 

  • Paste your API Key (provided by Humanitix) and enter an Account Name
  • Then click on Confirm


  • Wait for the page to display 'Your Humanitix account is currently connected' 

  • The ‘Connect’ button above will change to ‘Manage’ upon successful connection of an integration.
  • To do a manual sync, head over to the Humanitix integration ‘Manage’ page. 
    *Please note: Your events will take 5 minutes to sync to your Audience Republic account


What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time
  • Contact data: Full name, email address, mobile number
  • Auto sync frequency is daily

What data won't be synced?

  • Date of birth
  • Tags
  • Gender
  • Country
  • State
  • Postcode
  • City 
  • Cannot process refund data
  • Cannot resync Full Event Data manually
  • Cannot resync events if they are deleted
  • Cannot subscribe contacts to a specific message list

Still need help?

Contact us at support@audiencerepublic.com


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