How to connect to Showclix

Modified on Tue, 23 Apr at 10:11 AM

Before you get started

How to connect to Showclix

To connect your account, you will need the following credentials. 

*Please note: You can only enter the account name and either the API token or email address and password, but not both.

Example:

  • Enter your Showclix Account Name
  • And Showclix API Token

OR:

  • Enter your Showclix Email
  • And Showclix Password


  • Once connected, your Showclix events will appear in your Audience Republic account


What data will be synced?

Event data:

  • Name, date, time, event ID

Order data: 

  • ID, Orders, Price

Contact data:

  • Name, email address, mobile number (without country code), country, state, and city

Historical sync limit is 4 years

Auto sync Frequency is daily



What data won't be synced? 

  • Event Images: you will need to add images to your events
  • Date of birth
  • Tags
  • Gender
  • Tour information
  • Refund data
  • Cannot resync events if they are deleted
  • Cannot resync Full Event Data manually
  • Marketing opt-ins: this integration cannot automatically add fans to message lists because it does not offer any kind of opt-in flag for marketing.



Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence, as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

Still need help?

Contact us at support@audiencerepublic.com 


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