How to connect to AXS

Connecting your AXS account to Audience Republic allows you to sync events, contacts, and ticket orders seamlessly. With this integration, opted-in fans can be automatically added to your messaging lists, helping you streamline your marketing efforts.

Before you get started

• Make sure you have an AXS account

How to connect to AXS

• Go to Account Settings > Integrations tab
• Next to the AX integration, click Connect
  
• Enter your AXS Account name, select a list to subscribe contacts to (optional), and enter the Marketing Opt-in Checkbox ID
  

• Click Confirm 
• Once connected, please get in touch with [email protected] to finish connecting your AXS account
  
  

What data will be synced?

Event data:

• Name, date, time, event ID

Order data: 

• ID, Orders, Price

Contact data:

• Name, email address, mobile number (without country code), country, state, city
• Tags imported
• Marketing Opt-ins

• When you sync your contacts, they will all be added to the system. However, any contacts who opted-out will not be added to your list(s).

Auto sync Frequency is daily

What data won't be synced?

• Date of birth
• Tags 
• Gender
• Event images: you will need to add images to your events 
• Tour information
• Refund data
• No mobile country code
• Cannot resync Full Event Data manually 
• Cannot Resync events if they are deleted

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

Still need help?

Contact us at [email protected]