Connecting to Megatix is a simple process that requires a few steps. 

Before you get started

• Make sure you have a Megatix Account
• Ask your Customer Success Manager for the Audience Republic API token
• Regions of operation: Australia, New Zealand, and Asia
• Please be aware that new events created in Megatix will only be synced

Sync a specific Megatix event

• Find the event in the Dashboard and enter the summary page
• Go to “Integrations” on the left menu

• Enter the Audience Republic API Token into the relevant field:

• Click Save

From this page you can see the last updated time, and also force a sync with Audience Republic.

How to connect to Megatix

*This will sync new events created in Megatix only

• Login to your Megatix account
  
• Go to Presenters in the Megatix main Dashboard menu
• Edit the appropriate presenter
• Scroll down to the “Integrations” section and enter the Audience Republic API Token into the relevant field

• Click Save

What data will be synced?

• Full name
• Email address
• Contact ID
• Mobile number (without country code)
• Resyncs Full Event Data Manually 
• Ticket price
• Order ID
• Date & time of puase

What data won't be synced?

• Event image
• Tour information
• Refund data
• Does not include country code in mobile numbers
• City
• State
• Country
• Postcode
• Date of birth
• Gender
• Tags
• Does not resync events if they are deleted 

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

How to reconnect to Megatix

The integration is connected through an API key, so you’ll need to either:

1. Re-enter the existing API Token you have, or
   
2. Request a new API Token from your customer success manager, which they can issue upon request.

Still need help?

Contact us at [email protected]