How to connect to Megatix

Modified on Tue, 7 May at 9:54 AM

Connecting to Megatix is a simple process that requires a few steps. 

Before you get started

  • Make sure you have a Megatix Account
  • Ask your Customer Success Manager for the Audience Republic API token
  • Regions of operation: Australia, New Zealand, and Asia
  • Please be aware that new events created in Megatix will only be synced

Sync a specific Megatix event

  • Find the event in the Dashboard and enter the summary page
  • Go to “Integrations” on the left menu


 

  • Enter the Audience Republic API Token into the relevant field:

 

 

  • Click Save

 

From this page you can see the last updated time, and also force a sync with Audience Republic.


How to connect to Megatix

*This will sync new events created in Megatix only

  • Login to your Megatix account
  • Go to Presenters in the Megatix main Dashboard menu
  • Edit the appropriate presenter
  • Scroll down to the “Integrations” section and enter the Audience Republic API Token into the relevant field

 

 

  • Click Save

 

What data will be synced?

  • Full name
  • Email address
  • Contact ID
  • Mobile number (without country code)
  • Resyncs Full Event Data manually 
  • Ticket price
  • Order ID
  • Date & time of puase


What data won't be synced?

  • Event image
  • Tour information
  • Refund data
  • Does not include country code in mobile numbers
  • City
  • State
  • Country
  • Postcode
  • Date of birth
  • Gender
  • Tags
  • Does not resync events if they are deleted 


Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.


Still need help?

Contact us at support@audiencerepublic.com 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article