Before you get started

• Make sure you have a connected Ticketek account

How to find your Ticketek opt-ins

• Go to accounts settings > Integrations > "Manage" Ticketek

• Click on Ticketek settings 

• You will see that all opt-ins are being synced to a specific list 

Please note: The contacts who have not opted-in for marketing will still be synced into the platform but will not be added to any message lists since they have not opted-in.

What data will be synced?

• Event data: name, date, ID, time
• Ticket/order data: price, ID, purchase time, process refund data
• Contact data: Full name, email address, mobile number with country code (if applicable), country, city, state
• The auto-sync frequency is 30 minutes

What data won't be synced?

• Date of birth
• Webook syncs
• Does not resync events if they are deleted

Still need help?

Contact us at [email protected]