How to find your Ticketek opt-ins

Modified on Fri, 19 Apr 2024 at 09:24 AM

Before you get started

How to find your Ticketek opt-ins

  • Go to accounts settings > Integrations > "Manage" Ticketek

  • Click on Ticketek settings 

  • You will see that all opt-ins are being synced to a specific list 

Please note: The contacts who have not opted-in for marketing will still be synced into the platform but will not be added to any message lists since they have not opted-in.

What data will be synced?

  • Event data: name, date, ID, time
  • Ticket/order data: price, ID, purchase time, process refund data
  • Contact data: Full name, email address, mobile number with country code (if applicable), country, city, state
  • The auto-sync frequency is 30 minutes

What data won't be synced?

  • Date of birth
  • Webook syncs
  • Does not resync events if they are deleted

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