Enabling MFA security on your device

Modified on Mon, 22 Jul at 3:07 PM

To access your Audience Republic account, multi-factor authentication (MFA) is required.

Setting up MFA will ensure your account is better protected.

Why is multi-factor authentication important?

1. Enhanced Security: MFA provides an additional layer of protection beyond a username and password. By requiring a second form of verification through an authentication app, unauthorized users will have a much more difficult time gaining access to your account.

2. Protection Against Credential Theft: Even if a hacker obtains your password via phishing, infostealer malware, or another method, they will still require the second factor to access your account. This significantly lowers the risk of unauthorized access.

3. Compliance and Best Practices: Many industry standards and regulations now require the use of multi-factor authentication for sensitive data and systems. Enabling MFA ensures compliance with these standards and demonstrates your commitment to safeguarding your data.

How to set up MFA on your mobile device

Go to Account Settings
Click on the MFA tab
Click Enable MFA

Step 1

Install a compatible application such as Google Authenticator, Duo Mobile, or Authy app on your device

Virtual authenticator apps implement the time-based one-time password (TOTP) algorithm and support multiple tokens on a single device. You can install apps for your smartphone from the app store that are specific to your type of smartphone. Some app providers also have web and desktop applications available. App examples:

IOS

Twilio, Duo Mobile, Microsoft Authenticator, Google Authenticator, Symantec VIP

Android

Twilio, Duo Mobile,

Microsoft Authenticator, Google Authenticator, Symantec VIP

Step 2

Once installed on your device, open your authenticator app
Click on the button to "Show QR code on this page"

Then use the app to scan the code

Step 3

Enter two consecutive codes below:

Enter the 6-digit code from your authenticator app
Wait 30 seconds and enter a second code entry

Click Save

Disabling MFA

Click the "Disable MFA" button*

Enter the one-time code from your Authenticator app
Click Delete

*If this is not an option in your account, please contact support@audiencerepublic.com

Frequently asked questions

How can I login to my account if I cannot access my device?

Contact your account admin to help you recover your account access.

What mobile devices are compatible with the MFA security App?

The MFA App works with and is easy to use on both Android and iPhone devices.

I share a login with my teammate; can we both access the code?

For security reasons, you must create a separate login that cannot be shared with others.

We advise setting up a restricted access login for users if you are worried about the amount of access each one has to your account.

By enabling MFA, you are taking an important step toward protecting your account and information. We appreciate your proactive approach to security and are available to help you with any questions or concerns you have.

Still need help?