Custom Fields in Audience Manager Filters

• In the Audience Manager, click Filter
• Select Custom Field

• Select the field(s)

• Click Apply

Filtering based on Custom Fields

• Availability: This functionality is available in the Audience Table or when sending an email or SMS from the messaging tab of an event or campaign.

Populating Custom Fields

• Via CSV Import: Currently, you are only able to import into Plain Text, Date, or Number fields. We plan to add support for dropdown field types in a future release. Also, you can only import into custom fields via ‘Import Contacts’ on the Audience Table.

Import CSV with Custom Fields

• After you've created a Custom Field, go to the Audience Manager
• Click Import Conacts
• Map the custom field(s)

• You can also add the Custom Field(s) as a Tag
  

*Please note, when importing, you cannot select multiple values

Multi-select Profile fields are not supported in the Import process. To make the custom field selectable in the Import process, please change it to a single-select option.

Custom Fields in Customer Profiles

• In the Audience Manager, click on a customer's profile
• In the overview tab (sidebar) scroll down to Custom Fields
• Any existing Custom Fields will be shown in the customer's profile
• You can also add Custom Fields

How to export fans who have custom fields

• Go to the Audience Manager
• Select the customers you'd like to export
• In the right-hand corner, click the three dots
• Select Export

Data included in the export:

• Email
• Name
• Phone
• State
• City
• Country
• Custom fields

Related articles

Still need help?

Contact us at [email protected]