How to add Dynamic Tag Fallbacks & Preview

Modified on Wed, 6 Mar at 12:57 PM

Before you get started

How to add Dynamic Tag Fallbacks

  • Go into your email Draft
  • Click Add a Dynamic Tag in the Text box

  • Click Preview > Dynamic Tag Fallbacks 


  • Enter the Fallback value 
  • Click Done


Troubleshooting Dynamic Tag Fallbacks

  • If this does not show, you will need to Download the CSV file (this will contain all of your recipients that are selected to receive the email message)


  • Once downloaded, add a column in the CSV file that contains 'dynamic tags' and then import it as 'dynamic tags' in the email builder:

1. Example:

2. Import the CSV file that contains a 'dynamic tags' column:

3. Add the Dynamic tag 
4. Click Preview > Dynamic Tags Fallback

6. Enter a Fallback tag then click Done



How to Preview Dynamic tags

  • Click Preview > Preview Dynamic tags 

  • Your dynamic tags will then appear in the email body content as a preview

 


Related articles

Personalize a message or send unique codes (using dynamic tags)

Send an email

Still need help?

Contact us at support@audiencerepublic.com 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article