How to add Dynamic Tag Fallbacks & Preview

Modified on Wed, 06 Mar 2024 at 12:57 PM

Before you get started

How to add Dynamic Tag Fallbacks

  • Go into your email Draft
  • Click Add a Dynamic Tag in the Text box

  • Click Preview > Dynamic Tag Fallbacks 

  • Enter the Fallback value 
  • Click Done

Troubleshooting Dynamic Tag Fallbacks

  • If this does not show, you will need to Download the CSV file (this will contain all of your recipients that are selected to receive the email message)

  • Once downloaded, add a column in the CSV file that contains 'dynamic tags' and then import it as 'dynamic tags' in the email builder:

1. Example:

2. Import the CSV file that contains a 'dynamic tags' column:

3. Add the Dynamic tag 
4. Click Preview > Dynamic Tags Fallback

6. Enter a Fallback tag then click Done

How to Preview Dynamic tags

  • Click Preview > Preview Dynamic tags 

  • Your dynamic tags will then appear in the email body content as a preview


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