Before you get started
- Make sure you have access to the Messaging Menu
How to add Dynamic Tag Fallbacks
- Go into your email Draft
- Click Add a Dynamic Tag in the Text box
- Click Preview > Dynamic Tag Fallbacks
- Enter a Fallback value
- Click Add dynamic tag
Troubleshooting Dynamic Tag Fallbacks
- If this does not show, you will need to Download the CSV file (this will contain all of your recipients that are selected to receive the email message)
- Once downloaded, add a column in the CSV file that contains 'dynamic tags' and then import it as 'dynamic tags' in the email builder:
1. Example:
2. Import the CSV file that contains a 'dynamic tags' column:
3. Add the Dynamic tag
4. Click Preview > Dynamic Tags Fallback
6. Enter a Fallback tag then click Done
How to Preview Dynamic tags
- Click Preview > Preview Dynamic tags
- Your dynamic tags will then appear in the email body content as a preview
Related articles
Personalize a message or send unique codes (using dynamic tags)
Still need help?
Contact us at [email protected]
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article