As the Account Owner, you can add and edit new users within your Audience Republic account, as well as select the permission level for each user.

How to add a new user

• Go to Account Settings

• Click the Users tab

• To add a new user, click the New User button

• Insert the new user's email address and select the User Type (click HERE to learn about the roles of each User type)

• An email invitation will be sent to the new user's email inbox they will need to accept and create a password before obtaining access
• **The invitation link will expire in 48 hours**

• The new user will be in 'pending' status until they accept the invite
• You can resend the invite by clicking : Resend

How to delete a User

• Next to the User, click : Delete

• If the User already had access, a confirmation pop-up will appear to ensure you want to delete the user from your account:

How to edit User details

• If you are the Account Owner, you can edit your first and last name
• As the Account Owner, you can also edit the additional account users: their first and last names as well as change their User Type:

• **Please note that you cannot edit User email addresses. If you need to update the Account Owner's email address, please contact [email protected] 
• To update additional users' email addresses, simply recreate them as a new user

If the user's email address is already in use

If a user's email address is already associated with another user's account, it cannot be linked to multiple accounts. You will have to use a different email address for that user.

Related articles

User Permissions

Still need help?

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