How to connect Ticketek

Use the Account settings menu to connect to Ticketek.

First Ask Ticketek for your
 S3 Bucket Name:
 S3 Bucket Region:
 S3 Bucket Access Key:
 S3 Bucket Secret Key:

• From your Account (bottom left) select Account Settings
• Choose the Integrations tab
• Click Connect Ticketek
• Choose a list for your marketing opt-ins to subscribe to (how to create a list)
• Enter your credentials provided by Ticketek
• Click Confirm

• To assigns tags based on your product marketing type, click on the Settings icon
• Select the list that you would like to 'subscribe associated contacts to'
• Tick the box 'Assign tags from the 'product-marketing-type' field to newly created fan accounts
  

What data will be synced?

• Event data: name, date, ID, time
• Ticket/order data: price, ID, purchase time, process refund data
• Contact data: Full name, email address, mobile number with country code (if applicable), country, city, state
• The auto-sync frequency is 30 minutes

What data won't be synced?

• Date of birth
• Webook syncs
• Does not resync events if they are deleted

Data Discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. For Ticketek, 97% of orders will be synced. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.