Best practice: testing your email

What to check for when testing your email

• Are the images in your email working as expected?
  Make sure the images have been uploaded correctly. Check to make sure that all of your images are hosted on your public web server.
• Are all your links working properly?
  Click on each of your links to check that each link works as expected.
• Are you getting blocked by spam filters?
  Be cautious of spam filters as you create your emails to ensure they won't get stuck in your recipients' spam/junk folders. Make sure your domain has been authenticated before you send your email.
• Still getting blocked even if your domain has been authenticated?
  One common reason why emails are sent to spam is if subscribers have marked a bunch of your emails as 'spam' in the past, and after that point, all emails will bounce or go to their spam folder. Hotmail or Gmail itself will be bouncing those emails because the subscriber previously marked them as "spam" 
  If this is the case, we would advise the subscribers to check their blocked list to ensure that the your domain email address is not on the list.
• Have you tested in different email accounts? Every email account displays HTML differently, so your email's appearance may appear slightly different from one email client to the next.
• Note: Please ensure only one team member is working on the current email draft (in 1 open tab) otherwise any new changes made will not be saved.

Send a test email

You can easily send a test email to team members, preview the email, and share a preview link from the email builder.

• Use the shareable preview link to share with your internal team to get feedback on the overall format and display of the email. *Please note, this is a webpage preview, not an actual email*
• Send a test email for the final stage of testing before sending your actual email *we recommend you send test emails to ensure your email build is correct*
  *Please note: Unsubscribe links are not functional in Test emails, your unsubscribe links will be activated when you send the actual email. 
• Proof-read your email content: Look for any typos and review your design. 
• If you want to test the email send itself, you should create a message list that contains the personal email addresses of your internal team members. This will provide a better representation of the sending process when sending a message to your contacts. 

How to send a test email

• Go into the email builder
• In the top right-hand corner, click Preview
• From the drop-down menu, click Send test email
  

• Type the email addresses that you want to send a test email to
• Click Send test email
• Click Done

How to preview the email

• Go into the email builder
• In the top right-hand corner, click Preview
• From the drop-down menu, click Preview email

• Click on Desktop and/or Mobile to preview

How to share a preview link

• Go into the email builder
• In the top right-hand corner, click Preview
• From the drop-down menu, click Shareable preview link
• Select copy to clipboard
• To view the link, open a new tab and Paste the URL

Show Structure Outlines

This is a visual change that happens in the email design, to display the separation of each content row (in grey dotted lines)
*Please note: the dotted lines are not visible in your final email that has been sent. This will only display during the building process of an email (if enabled like below)

Shareable Preview link on Sent messages

• Go into the message
• Click View Message

• Copy the Shareable Preview link

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Create an email template

Still need help?

Contact us at support@audiencerepublic.com