Steps to sending an SMS to campaign registrants

Modified on Tue, 22 Oct at 5:00 PM

Before you get started

Make sure you have a subscription that includes Gamified Campaigns
Ensure you have access to SMS messaging

Steps to sending an SMS to campaign registrants

Step 1: Create an event

Events are required to create campaigns. They can be created manually, imported or synced via an integration. Check out: How to create an event

Step 2: Create a Gamified Campaign

To effectively collect mobile numbers for your SMS campaigns, we recommend creating a gamified campaign* and including “mobile number” as a required field. This ensures that all registrants provide their mobile numbers, making it easy to reach them via SMS afterward.

You can follow this guide to set up your gamified campaign: Create a Gamified Campaign

*Note: If gamified campaigns are not already included in your subscription, please ask your customer success manager to assist you in adding them.

Step 3: Send SMS Messages to Campaign Registrants or Winners

Once your campaign is live and registrants have signed up with their mobile numbers, you can follow these steps to send SMS messages to campaign participants: Message Campaign Registrants or Winners

1. Select "New message" > "SMS" in your campaign's dashboard

2. Select the registrants and name your SMS message

Please be aware that you cannot schedule messages that are generated from campaigns.

3. Add the message content

4. Click Send Message

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