Send an SMS message

Instantly reach your audience by sending SMS text messages from the Messaging menu.

Before you get started

• Create a list and add contacts with valid mobile numbers to send the SMS to

**Important: Audience Republic doesn't have 2-way SMS available. This means that any replies fans send won't be received. Additionally, our current SMS setup doesn't allow for individual numbers for each Promoter. 

• Please note, that you cannot change the unsubscribe wording as it's hard coded. Our team picked this language because it takes up the least character count.
• The platform will automatically shorten long links

How to send an SMS message

• Navigate to the Messaging menu
• Choose the Messages tab
• Click New Message and choose SMS from the drop down menu

• Enter the Message name (internal only, displays on the messaging tab)
• Select the list to send the SMS to from the drop down To menu. For guidance on filtering options, please scroll down in this article.
• Compose your message in the Message text box. You may want to include dynamic tags. Note that the limit for a single SMS message is 160 characters.
• Approve the cost and tick I agree to charge my credit card. Price estimates are displayed when composing the SMS.
• To send the message now click Send Message and confirm by clicking Send Message when prompted.  

• Or, you can schedule this SMS message to be sent at a later time.

Filter your recipient list

For better targeting, filter your recipient list using either our quick or advanced options:

Quick filters

• By clicking on the 'Show quick filters' link:

• You have the option to apply one of the following filters: 
  • Contacts with or without a particular tag
  • Whether contacts did or didn't open a specific previous message
  • Whether contacts did or didn't click on a specific previous message
  • Whether contacts did or didn't purchase a ticket to a specific event
  • Whether contacts did or didn't register to a specific campaign
    

Advanced filters

• For more advanced filters, click on the Filter button next to the recipient list ('To' field):

• A side panel will appear where you can select from previously saved segments, and apply complex filters (i.e. more than one condition, with and/or logic).

Related articles

11 Ways Live Events Can Use SMS Marketing

SMS message pricing

Best practice SMS copy

Still need help?

Contact us at [email protected]