Before you get started
- Make sure you have access to the Automation feature in your account
Trouble-shooting Automation
- If the Automation is not working, please click PAUSE
- Wait 5 minutes, and then click START
Didn't receive the automation email?
There could be a few factors at play:
- Already Subscribed: Your email address might already be subscribed to the list. If that's the case, the automation won't trigger a new email. To resolve this, please use an email address that isn’t already on the list for testing.
- Spam/Junk Folder: The email may have been filtered into your spam or junk folder. Please check those folders to see if the email was delivered there.
- Automation Setup: There might be an issue with the automation setup.
- Email Sending Delays: Sometimes, there can be a delay in email delivery due to server processing times. It's worth waiting a little while to see if the email comes through.
- Incorrect Email Address: Double-check that the email address used in the form submission is correct and doesn't contain any typos.
Still need help?
Contact us at [email protected]
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