Trouble-shooting: Automation

Before you get started

• Make sure you have access to the Automation feature in your account

Trouble-shooting Automation

• If the Automation is not working, please click PAUSE

• Wait 5 minutes, and then click START

1. Already Subscribed: Your email address might already be subscribed to the list. If that's the case, the automation won't trigger a new email. To resolve this, please use an email address that isn’t already on the list for testing.
2. Spam/Junk Folder: The email may have been filtered into your spam or junk folder. Please check those folders to see if the email was delivered there.
3. Automation Setup: There might be an issue with the automation setup.
4. Email Sending Delays: Sometimes, there can be a delay in email delivery due to server processing times. It's worth waiting a little while to see if the email comes through.
5. Incorrect Email Address: Double-check that the email address used in the form submission is correct and doesn't contain any typos.

Still need help?

Contact us at support@audiencerepublic.com