Before you get started
- We are now taking on Beta customers for these features, please reach out to your Customer Success Manager for more information
- Make sure you have access to the Messaging Menu and SMS messaging
How to send an Alphanumeric SMS message (Australia only)
Alphanumeric messages are a type of SMS message that uses a combination of letters and numbers to create a message. This type of message is often used for marketing campaigns, notifications, and alerts.
- Alphanumeric messages are available to clients based in Australia only
What you'll need for Alphanumeric SMS
- Please ask your Customer Success Manager for the Alpanumeric document to fill out
- You will also need to provide a copy of your ASIC registration
- And share your desired alphanumeric ID, 11 characters max
How to send an Alphanumeric SMS
- Once this has been processed by your Customer Success Manager, go to New Message
- Select SMS Message
- In the From section, insert either your Sender ID or Mobile number
- Click Save as draft or prepare to send the SMS message
- You will have the option to add Multiple Sender IDs (use the drop-down menu)
- Please contact your customer success manager to add more Sender IDs; there is a monthly fee associated with this.
- Once selected, click Send Message
MMS SMS message (available in US only)
MMS, or Multimedia Messaging Service, allows you to send multimedia content like pictures, videos, and audio clips.
*Please note that MMS is available to clients based in the US only.
- MMS messages will only be sent to US recipients - it should filter out anyone from any other geographic
- Images must be less than 4MB
- MMS messages are charged at 6c per recipient
What you'll need for MMS
- You must have a subaccount set up by your Customer Success Manager
How to send an MMS SMS
- Once this has been set up, go to New Message
- SMS Message
- Scroll to the MMS Image section, and insert your image (it must be less than 5mb, recommended aspect 640 x 1138 px)
- Click Save as draft
- Or 'Agree to receive and pay', then click send the SMS message
Still need help?
Contact us at support@audiencerepublic.com
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