Before you get started

We are now taking on Beta customers for these features, please reach out to [email protected] for more information

• Make sure you have access to the Messaging Menu and SMS messaging
• The set up fee is $200 USD per subaccount
• The monthly account fee is $8 USD

MMS SMS message (available in US only)

MMS, or Multimedia Messaging Service, allows you to send multimedia content like pictures, videos, and audio clips.

*Please note that MMS is available to clients based in the US only.

• MMS messages will only be sent to US recipients - it should filter out anyone from any other geographic
• Images must be less than 4MB
• MMS messages are charged at 6c per recipient
• You can have up to 1,600 segments 

What you'll need for MMS

• You must have a subaccount set up by your Customer Success Manager

How to send an MMS SMS 

• Once this has been set up, go to New Message
• SMS Message
• Scroll to the MMS Image section, and insert your image (it must be less than 5mb, recommended aspect 640 x 1138 px)

• Click Save as draft 
• Or 'Agree to receive and pay', then click send the SMS message

Including TCPA language in your signup form

To get your MMS application approved, you need to include consent language in your signup form. For example: "By providing my mobile number and clicking 'subscribe', I consent to receive ongoing email and text marketing promotions from (your brand name)."

You must also provide a screenshot of this consent as part of your application for MMS SMS messaging.

How to add TCPA language in your signup form

• Go into your signup form or create a new one
• Go to step 2: form fields
• Scroll down to Privacy Policy and enable the toggle to turn ON
• Click Add custom disclaimer

• Insert the TCPA consent disclaimer:

• Click Finish to save

Below is an example of a sign-up form with TCPA consent included:

Still need help?

Contact us at [email protected]