Importing ticket sales & events

Modified on Tue, 05 Dec 2023 at 04:19 PM

Before you get started

Importing Ticket sales and/or Events

  • Go to the Events page
  • Click Import Events

  • Select the Type of import:

  • Select the Date Format, Timezone, Currency, POS Provider and Ticket Provider

Events import example:

Events & Orders example:

Events and POS Orders example:

  • Click Continue
  • Upload your CSV

  • Map the Columns to the correct Fields
  • *Ensure there are no brackets () in Mobile numbers, otherwise an error will appear like below:

  • *If you're including Custom Fields, you must create the Custom Fields before starting the import

  • Click Next
  • If there are any formatting errors in your CSV file, the system will display the errors
  • Select Delete ALL rows with errors to clean your file

  • Click Import

Related articles

How to fix errors & bulk delete

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