Before you get started

• Make sure you have access to the Messaging Menu
• Ensure you have created a list

Map the fields

Your CSV file will not import if:

• There are blank rows in-between your data
• Incorrect phone numbers that don't contain country codes
• Invalid email addresses that don't end with a valid domain address (such as test@em123)
• When trying to import 'State', 'Country' must also be added inorder for the import to be successful
• Some contacts don't have phone numbers when you're trying to import to an SMS list. 
  See here: Importing phone numbers to a List

A comment will appear under the invalid field: "Your CSV has an invalid value for this column"

• Please correct the invalid data in the CSV file and re-import it. 
  See here: How to import contacts to a list

Email confirmation

After you have imported your CSV file, you will receive an email to confirm if the CSV file has been successfully imported:

Related articles

Importing phone numbers to a List

Import data formatting requirements

Still need help?

Contact us at support@audiencerepublic.com