Instantly reach your audience by sending SMS text messages from the Messaging menu.
Before you get started
- Create a list and add contacts with valid mobile numbers to send the SMS to
**Important: Audience Republic doesn't have 2-way SMS available. This means that any replies fans send won't be received. Additionally, our current SMS setup doesn't allow for individual numbers for each Promoter.
- Please note, that you cannot change the unsubscribe wording as it's hard coded. Our team picked this language because it takes up the least character count.
- The platform will automatically shorten long links
How to send an SMS message
- Navigate to the Messaging menu
- Choose the Messages tab
- Click New Message and choose SMS from the drop down menu
- Enter the Message name (internal only, displays on the messaging tab)
- Select the list to send the SMS to from the drop down To menu. For guidance on filtering options, please scroll down in this article.
- Compose your message in the Message text box. You may want to include dynamic tags. Note that the limit for a single SMS message is 160 characters.
- Approve the cost and tick I agree to charge my credit card. Price estimates are displayed when composing the SMS.
- To send the message now click Send Message and confirm by clicking Send Message when prompted.
- Or, you can schedule this SMS message to be sent at a later time.
Filter your recipient list
For better targeting, filter your recipient list using either our quick or advanced options:
Quick filters
- By clicking on the 'Show quick filters' link:
- You have the option to apply one of the following filters:
- Contacts with or without a particular tag
- Whether contacts did or didn't open a specific previous message
- Whether contacts did or didn't click on a specific previous message
- Whether contacts did or didn't purchase a ticket to a specific event
- Whether contacts did or didn't register to a specific campaign
Advanced filters
- For more advanced filters, click on the Filter button next to the recipient list ('To' field):
- A side panel will appear where you can select from previously saved segments, and apply complex filters (i.e. more than one condition, with and/or logic).
Related articles
11 Ways Live Events Can Use SMS Marketing
Still need help?
Contact us at support@audiencerepublic.com
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