How to send an automated email to fans who didn't open a message

Modified on Wed, 10 Apr at 8:57 AM

Before you get started

Make sure you have access to Automation and Audience Manager

How to send an automated email to fans who didn't open a message

First, create a segment using the Audience Filter:
Select "didn't open message"
And save it as a segment

Next, in the Automation, drop the "If/Else" Action
And select the Segment

Example:

This is how the automation should display it:

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